Terms of service
1. Products available on our website may be sold by us, or by one of our partners. These products are subject to availability. Product prices and details may change without notice.
2. We make every effort to describe products in our shop as accurately as possible, however we are human and occasionally make mistakes. If we overcharge you then we will let you know and refund you any overpayment. If we undercharge you, we will ask you if you still want to proceed with the order at the correct price or would prefer to be refunded. If we have dispatched the order and you prefer to be refunded, then you need to return the order to us.
3. For various reasons we may sometimes need to refuse, restrict, amend or cancel orders. If this happens, we will let you know. If we have dispatched the order, we may need you to return part or all of the order to us. We will refund anything we owe you for the order, or the part of the order, that was affected.
4. When you register for an account, you must choose a unique strong password that cannot be easily guessed and must ensure its confidentiality. We will not be liable for any loss or damage where your password becomes known to a third party.
5. You are responsible for providing us with accurate and up-to-date information for all purchases made in our shop. We will not be liable for any loss or damage where you have not received a delivery because you have not provided us with accurate information. If you ask or allow the carrier to deliver your order to a neighbour or a safe place, we are not responsible for it after it has been delivered there.
6. We will do our best to ensure delivery is made within any advertised timescales. However, it should be expected that there may be occasions where delivery is delayed due to circumstances outside of our control, for example due to adverse weather, transport congestion or closures, customs checks, delays in the carrier network, or breakages in transport. We accept no responsibility for any consequential loss where a delivery is delayed or missed, and any refund of shipping or other charges is at our discretion.